999: What’s Your Emergency?

9:00pm Monday, October 8 on C4

There is one night when everyone’s up for a party: payday. Whether you work a 50-hour week or depend on state benefits, the day that money hits bank accounts across the UK signals the beginning of drink-fuelled celebrations. For the call operators at Blackpool’s emergency control centres hearing about our payday excesses is a weekly occurrence and money plays a part in many 999 calls, from the serious burglaries to the callers reporting a lack of credit on their mobile phone. Money troubles are felt particularly keenly in Blackpool’s South Shore area – ranked ninth poorest community in the UK.

9:00pm Monday, September 24 on C4

This powerful new 10-part documentary series reveals how Britain is changing through the eyes of police, fire and ambulance teams on the front line responding to 999 calls. This week’s programme focuses on relationships. When things go wrong, more of us than ever are dialling 999, asking the emergency services to pick up the pieces and protect us from those we used to trust. An increasing number of 999 calls involve relationship disputes, but they’re never easy to resolve. The emergency operators are inundated with petty, non-emergency calls, ranging from people falling out over what they’re watching on telly, to others arguing about computer games and who gets to keep the kitten when they split up.

9:00pm Monday, September 17 on C4

Filmed with the emergency services in Blackpool over six weeks – and from the moment calls are received – this new ten-part documentary series shows how Britain is changing through the eyes of police, fire and ambulance teams on the front line responding to 999 calls. This week’s programme focuses on kids, who are taking up more and more of the emergency services’ time, whether it’s prank calls, bad behaviour or poor parenting. PC Chris Hardy responds to a call from a terrified family who’ve had a brick thrown through their window and a gang of lads outside their house. PC Mike Ellis is sent to track down 12-year-old twin girls who’ve disappeared on the promenade after their father went drinking. And police are called out after tourists spot a woman performing sexual acts on teenage boys under the pier on the Pleasure Beach, just yards from families on holiday.

9:00pm Monday, September 10 on C4

2012 is the 75th anniversary of the 999 emergency telephone number in the UK. The volume of calls has jumped by 60% in the last generation, with 31 million 999 calls received in 2011. Filmed 24/7 with police, fire and ambulance teams in Blackpool over six weeks, from the moment calls are received, this new 10-part documentary series shows how Britain is changing through the eyes of the emergency services on the front line. In the first programme of the series, Blackpool’s emergency services tackle the fallout from the dizzying array of ‘party drugs’ that are on the rise in towns across the UK.

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